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SIZING

We make our signature styles in US sizes 2-15 and our complete collection in US sizes 3-13, with width adjustments available for selected styles. You can select your size at the checkout to check availability, where you can also see conversions to non-US sizes.

RETURNS

If for any reason you’re not happy you can return your shoes in unworn condition within 365 days of receiving them for remake or refund. You are only responsible for the one-way return postage, which we will discount from your next order.

STYLE TIPS

Not sure where to start? From design advice and trend spotlights, to instructional how to articles and interesting shoe facts, our style guides will educate and inspire you to customize your own shoes.

PRODUCTION

Once your order has been processed, your shoes are made-to-order at our studio in Dongguan, China. It’s not uncommon to think that having shoes made in China is a bad thing. In our eyes, it’s a great thing. Learn why we love it:

SHIPPING

We ship worldwide. Our free standard delivery takes up to weeks. In a hurry? In the US and other select countries we offer Express Service at an additional fee. Availability and pricing shown at checkout or you can estimate below. We also cover import delivery duties to most countries.

Other questions we can help with?